Privacy policy
privacy policy
last updated: 5 march 2026
olea operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "services"). olea is powered by shopify, which enables us to provide the services to you. this privacy policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the services or otherwise communicate with us. if there is a conflict between our terms of service and this privacy policy, this privacy policy controls with respect to the collection, processing, and disclosure of your personal information.
please read this privacy policy carefully. by using and accessing any of the services, you acknowledge that you have read this privacy policy and understand the collection, use, and disclosure of your information as described in this privacy policy.
personal information we collect or process
when we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.
we may collect or process the following categories of personal information depending on how you interact with the services, where you live, and as permitted or required by applicable law:
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contact details including your name, address, billing address, shipping address, phone number, and email address
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financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details
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account information including your username, password, security questions, preferences and settings
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transaction information including the items you view, put in your cart, add to your wishlist, purchase, return, exchange or cancel, and your past transactions
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communications with us including information you include in communications with us, for example when sending a customer support inquiry
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device information including information about your device, browser, or network connection, your ip address, and other unique identifiers
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usage information including information regarding your interaction with the services, including how and when you interact with or navigate the services
personal information sources
we may collect personal information from the following sources:
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directly from you when you create an account, visit or use the services, communicate with us, or otherwise provide us with your personal information
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automatically through the services including from your device when you use our products or services or visit our website, and through cookies and similar technologies
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from our service providers when we engage them to enable certain technology and when they collect or process your personal information on our behalf
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from partners or other third parties
how we use your personal information
depending on how you interact with us or which of the services you use, we may use personal information for the following purposes:
provide, tailor, and improve the services
we use your personal information to provide you with the services, including processing payments, fulfilling orders, remembering preferences, managing your account, arranging shipping, enabling reviews, and improving the overall shopping experience.
marketing and advertising
we may send marketing or promotional communications by email or show you advertisements based on activity on the services.
security and fraud prevention
we use personal information to authenticate accounts, provide a secure payment and shopping experience, detect fraud or illegal activity, and protect our services.
communicating with you
we use your personal information to respond to inquiries, provide customer support, and maintain our business relationship with you.
legal reasons
we may use personal information to comply with applicable laws, respond to legal requests, or enforce our policies.
how we disclose personal information
in certain circumstances we may disclose your personal information to third parties for legitimate purposes, including:
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with shopify, vendors, and service providers who perform services on our behalf such as payment processing, analytics, cloud storage, shipping and fulfilment
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with marketing partners who help provide advertising and promotional services
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when you request or consent to sharing information with third parties
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with affiliates or within our corporate group
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when required to comply with legal obligations or protect our rights
relationship with shopify
the services are hosted by shopify, which collects and processes personal information about your use of the services in order to provide and improve the services. information submitted through the store may be shared with shopify and other third parties that help operate the services.
to learn more about how shopify uses your personal information, you can visit the shopify consumer privacy policy: https://privacy.shopify.com/en
third-party websites and links
our services may include links to websites operated by third parties. we are not responsible for the privacy or security practices of those sites. we encourage you to review their policies before providing personal information.
children's data
the services are not intended to be used by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction.
if a parent or guardian believes their child has provided personal information, they may contact us to request deletion.
security and retention of your information
we take reasonable measures to protect your personal information, but no method of transmission over the internet or electronic storage is completely secure.
we retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.
your rights and choices
depending on where you live, you may have rights regarding your personal information, including:
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the right to access information we hold about you
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the right to request deletion of your information
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the right to request correction of inaccurate information
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the right to receive a copy of your personal information
you may also unsubscribe from marketing communications at any time using the unsubscribe link in our emails.
complaints
if you have complaints about how we process your personal information, please contact us using the contact details below.
international transfers
your personal information may be transferred, stored, or processed outside the country where you live when necessary to operate the services.
changes to this privacy policy
we may update this privacy policy from time to time to reflect changes in our practices or legal requirements. the updated version will be posted on this page with the revised date.
contact
if you have questions about this privacy policy or would like to exercise your rights regarding your personal information, please contact us at: